Australia-Wide

Homewares:

• Under $50 – $14
• $50–$249 (except mirrors) – $30
• Over $249 – Complimentary

Furniture (Metro Sydney, Melbourne & Brisbane):

• Small (Mirrors, Bedside/Side Tables) – $45
• Bulky (Crated) – $95
• Premium (Uncrated, Bubble Wrap & Foam) – $179

Furniture (Regional & Adelaide):

• Small – $75
• Bulky (Crated) – $395

Furniture (WA, NT & TAS):

• Small – $90
• Bulky (Crated) – $490

International:

• Homewares under $50 – $39
• Homewares $50–$249 (except mirrors) – $69
• Homewares Over $249 – $99
• Furniture – Contact us for a quote
  Note: Shipping rates are indicative and may vary. Additional charges may apply.

Furniture Delivery

Large furniture items are carefully crated to protect inlay designs.

• Standard Delivery – Crated delivery to ground floor with tracking.
• Premium Delivery ($189) (Metro Sydney, Melbourne, Brisbane & Gold Coast) – 2-man service with uncrated items wrapped in bubble wrap & foam.
• Other Areas – Ground-floor only. Contact us for assistance with indoor or upper-floor delivery.
• Unpacking & Care – Refer to our Care & Unpacking page.

Delivery Timeframes

• In Stock: Dispatched within approximately 2 days.
• Pre-Ordered Items: Estimated 2–14 weeks; may extend up to 20 weeks due to transit times.
• Business-Hour Delivery: A contact number is required; P.O. Box deliveries are not guaranteed.

Authority to Leave & Missed Deliveries

• You can authorize the carrier to leave items in a safe place. We are not responsible for lost or damaged items.
• Missed deliveries may incur re-delivery fees. For restricted-access locations (e.g., high-rise apartments, stairs), notify us at checkout. Additional charges may apply.

International Shipping

Freight charges on our website apply to Australian deliveries only. For international shipping, contact info@mahliainteriors.com.au for a quote.

Cancellations & Returns

Cancellations:

• Within 4 hours – Refund (minus processing fees).
• After 4 hours – Store credit only.
• Custom orders & dispatched items – Non-refundable.

Change of Mind: No returns, but a credit note may be issued. Return shipping is at your expense.

Conditions: Items must be unused, in original packaging, and in re-saleable condition. Registered post & insurance recommended.

Custom Orders: Non-refundable & not eligible for store credit.

Damaged or Faulty Items

• Report damage within 24 hours of receipt via email with photos.
• We will assess & may offer repair, replacement, refund, or credit.
• Returns must be in original packaging & approved before sending.

Late Deliveries

Delivery delays do not qualify for cancellation. We will keep you updated throughout the process.

For any shipping-related questions, contact info@mahliainteriors.com.au.